January 6th, 2020

mourning

Da fuq?

So, because it's the beginning of the month and I had the money to spare, and because it was cold and rainy and I was tired and had a 20 minute walk in the cold and rain to look forward to, I took a Lyft home just now. Wouldn't normally waste anyone else's time saying so; there's a reason for this, so bear with me.

I called the Lyft, it quoted me $7.47 or something like that. Cool, cool. I tell it to go ahead, and HOLY SHIT! The nearest driver is all the fucking way downtown!?!?! Yikes. So I apologize to the woman when she gets there, saying "Yeah that's never happened before. If I'd known you were going to have to come all the way from downtown, I would have just walked or tried Uber instead." And she's like "Oh no, it's fine. I live down here, actually, and I was heading home anyway." What's more, she was hoping for one last quick ride that wouldn't take her far from the area, because she was one ride away from getting an $80 bonus. So I was like, "Well that's cool. Guess it was Meant To Be!" And she agreed. Not done yet.

Okay... so I get out of the car and give her 5 stars and a good (if brief) review in the text portion, and a $2 tip. It's what happened next that prompted me to write all this out: the app said "Thanks! (something something), 100% of your tip went to the driver."

!!!

???

!!!!

!!!?!!

I SURE AS FUCK HOPE SO!!!!


No seriously, WTF?!?!? I went from calm and happy to REALLY fucking DEEPLY concerned in 0.001 seconds. Because the implication of that statement is that it wasn't true at some point in the past. Which just... ??? !!! ? ! ?? ... !!

I'm sure they meant that to be comforting, but like... why the fuck would they feel the need to even say that? It's not comforting, it's deeply, deeply concerning, like Google choosing "Don't be evil" as its motto. (Seriously, Google, it sounds like "Note to self: don't be evil." And you've clearly needed that note, and just as clearly ignored it.)

I'm tempted now to call their customer service and be like I SHOULD CERTAINLY FUCKING HOPE YOU GIVE ALL THE TIP TO THE DRIVER! IS THERE SOMETHING YOU WANT TO TELL ME ABOUT WHAT PROMPTED THIS ADDITION?

This was cross-posted from https://fayanora.dreamwidth.org/1499889.html
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