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Customer service

Dealing with customer service people on online chats is so much better than calling them. Hold music annoys me, I worry about the call dropping, I hate phone calls to begin with, my hand gets tired, my ear gets tired from the cell phone being against it. But with online chat customer service, I pop up a window and wait in blissful silence while playing games on my tablet, waiting for the little POP that means the person has said something I need to read and respond to. It's so calming, I love it. It has its own annoyances, but they're minor.

This was cross-posted from https://fayanora.dreamwidth.org/1370638.html
You can comment either here or there.



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